Organizer support
Organizer help includes event creation, QR poster and table-card setup, upload windows, review, guest limits, retention, ZIP export, event-pack purchase status, app link behavior, and venue code redemption.
Tell us what you are planning or what kind of help you need. We will route venue, event, support, privacy, and abuse requests to the right place.
Have a QR invite?Open the event from your invite code. If you are organizing the event, use the mobile app to create and manage the album.
Organizer help includes event creation, QR poster and table-card setup, upload windows, review, guest limits, retention, ZIP export, event-pack purchase status, app link behavior, and venue code redemption.
Venues and planners can request sponsored multi-event credits for repeat events. Customers redeem one code in the EVENTY app for the event they are running; each code carries the selected event-type limits.
EVENTY processes information to provide and administer the requested service, authenticate or maintain anonymous sessions, open the correct invite, upload and display media, apply organizer settings, send requested service notifications, manage purchases and entitlements, prepare exports, expire albums, answer support and privacy requests, secure the service, prevent fraud or abuse, diagnose failures, and meet legal obligations. Depending on the purpose and applicable law, processing is based on performing or preparing a contract, complying with law, legitimate interests such as service security and reliability where those interests are not overridden, or consent when EVENTY specifically asks for it. The guest album acknowledgement explains sharing inside the event; it is not used as blanket privacy consent.