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Data deletion

Account holders, including guests with an automatically created guest account, can request account deletion in the app. Eligible own uploads can also be removed through an available delete action. Cleanup follows current access, required records and storage rules.

1. Data deletion

Account holders, including guests with an automatically created guest account, can request account deletion in the app. Eligible own uploads can also be removed through an available delete action. Cleanup follows current access, required records and storage rules.

2. What can be deleted

Deletion requests may cover an app account, organizer profile information, event album, uploaded photo or video, guest display name, invite session, support message, or operational record where deletion is technically and legally available. Some security, receipt, fraud-prevention, tax, or abuse records may need to be retained for a limited period.

3. Account deletion

To request app account deletion, use Profile > Delete account (Account > Delete account in earlier app versions). Verify the same account before the final confirmation. After the server accepts the request, access is stopped and cleanup proceeds. Keep the saved recovery request so its status can be checked after sign-out or an interrupted reply. Server completion and remaining cleanup on this device are shown separately. If the in-app flow is unavailable, email support with the product reference, device platform and deletion scope; support can provide a separate verification step when needed. Do not send credentials, raw invites, private media, full receipts or card data. Required records and copies already saved outside EVENTY may remain. Account deletion does not automatically reverse or refund a completed event-pack purchase.

4. Guest removal

While an invite-only browser session and current album access allow it, a guest can use an available delete control for their own upload. If the control or session is unavailable, request removal with the product support reference, approximate event and upload time, platform, and a short item description. Do not attach the private media or send the raw invite. EVENTY may use a separate safe step to confirm the request belongs to the event and does not conflict with an abuse, safety, or another person's rights review.

5. Organizer deletion

Organizer deletion requests apply to the event album they manage and may remove, expire, or make unavailable private event media according to retention settings, backup behavior, product limits, store entitlement records, and applicable law. Other participants may lose access to the event when an organizer deletes or expires it.

6. Retention windows

Event packs may keep media for different lengths of time. Upload windows, album visibility, exports, signed download links, and expiry behavior may depend on event settings. When retention ends, EVENTY may remove or make unavailable private event media according to product and backup processes.

7. Verification and conflicts

Deletion checks validate the requesting identity, current access, required financial or security records and any applicable hold before completion. Deleted or expired content may not be recoverable after storage and backup processes complete.

8. How to request

Send requests with the product support reference when available, approximate event date, device platform, and a concise description of the data you want deleted. Never send raw invite links or codes, credentials, private media, full payment receipts, or card data. EVENTY may ask for additional verification through a separate safe step before acting.

9. Contact

For legal, privacy, security, deletion, or abuse requests, use the support reference shown in the product when available and include only the minimum event date, device platform, and issue summary needed to route the request. Never email raw invite links or codes, credentials, private media, full payment receipts, or card data.

You can also write directly to duvariangames@gmail.com.